Access auto insurance policy holders can manage their accounts and make payments online 24/7 on the website. To use this service, customers must enroll. Below is a detailed overview of how to register and access the service.
How to Log In
Step 1 – Go to the website and locate the login form at the bottom right hand side of your screen as shown below.
Step 2 – Enter your username and password in the respective fields. Click ‘Login’ to access your account.
- Forgot Username – To retrieve your username, you will be required to provide your policy number, date of birth and zip code.
- Forgot Password – To reset your password, enter the email address on record. Instructions for resetting your password will be sent to the email address provided.
Enroll in Online Access
Step 1 – Just below the login form on the homepage, click on the ‘Register Now’ link as illustrated below.
Step 2 – You will be redirected to the enrollment form. Select the ‘Policyholder ‘role for the form to appear.
Step 3 – Fill in your account information, policy information and details of your payment accounts. Click ‘Register’ at the bottom of the page to complete the enrollment process.
Non-Login Payment
Step 1 – Go to the homepage and click on the ‘Make a Payment’ button.
Step 2 – Enter your policy number and click ‘Submit’ to proceed. You will then select a payment option (check or credit card), fill in the required fields and click ‘Submit’.
Make a Claim
The claims process is simple and straightforward. Policyholders can do it online 24/7 through AccessMyClaim. The process is as follows:
Step 1 – Go to the homepage. On the main menu, click on ‘Report A Claim’.
Step 2 – You will be redirected to the claims form. Fill in the required fields on the form and click ‘Submit’.
