Manage your Alfa life insurance policy online using the MyAlfa service. The service enables you to access policy information, file claims, pay bills and much more. You can manage your account from wherever you are 24/7 via the website. You can also access the service through an iOS or Android mobile device after installing the company’s app. Below are instructions on how to create an account, log in, pay and file a claim.
How to Log In
Step 1 – Go to the homepage and click on the ‘Login’ link as shown below.
Step 2 – On the login form that appears, enter your login credentials and click on the ‘Login’ button. You will now be able to access your account.
Forgot Password – To reset your password, you are required to click on the ‘forgot password’ link at the bottom of the login form. Enter your email address to start the process.
Enroll in Online Access
Step 1 – On the login form, click on the register link as shown below.
Step 2 – Select your state from the drop-down list and then select the type of policy you have. Enter your zip code, member number and policy number. Click Next.
Step 3 – Follow prompt to complete the process.
Non-Login Payment
Step 1 – Click on ‘Customer Care’ on the top menu of the website as shown below. A drop down menu will appear with the ‘Make a Payment’ link. Click on it to proceed.
Step 2 – Under type of business, enter ‘Life’. Enter your zip code and policy number and click ‘Continue’.
Make a Claim
To make a claim, call the life department at 1-888-964-2532. Select option 3 and then 4 to file the claim.
