If you have taken out an ASPCA pet health insurance policy, you can access your policy 24/7 by creating an online account. Enrolling enables you to access the claim form, track the status of your claims, add a pet to your account, review plan details and update account information. Below is the step by step process of registering and logging into your account.
Step 1 – On the company’s homepage (https://www.aspcapetinsurance.com), locate the My Policy link on the top menu as shown below. You will be redirected to the login page.
Step 2 – Enter your email address and password and then click “Login” to access your account.
Forgot your password – On the login page, locate the “forgot your password” link just below the login form. You will be redirected to the password recovery page where you will be required to provide your email address. Click Submit to start the process. You will be able to rest your password by following the instructions sent to your email address.
Step 1 – Go to the homepage and click on the My Policy link at the top of the page as shown below.
Step 2 – On the next page, click on the register link appearing below the login form.
Step 3 – Enter your email address, account number, last 4 digits of your payment method and zip code. You will also be required to create a password. Click Register at the bottom of the page to complete the enrollment process.
You can file a claim by filling in the claims form. Fill it out completely and send it back through email at email@example.com. Make sure to scan and attach a copy of your invoice. You can also send the claim form via fax at 1-866-888-2495 or by mail. You can follow up on the status of your claim by logging into your account.