If you’re a current EMC Insurance customer you can view policy information, review billing details, make payments, report/track a claim, view agent contact details, and more via EMC’s “Policyholder Access.” Use the guides below to learn how to sign up for policyholder access, log in to your account, reset your password, make a payment, and report a claim.

How to Log In

Step 1 – Log in to policyholder access by going to the EMC homepage (http://www.emcins.com).

Step 2 – Click the login link in the top menu, or the policyholder login link in the menu on the right side of the page to go to the main sign-in page.

Step 3 – Select personal/commercial policyholder from the list of options on the left side of the page, and then enter user ID and password.

Forgot Password – Click the “Forgot Your Password?” link in the help menu on the right side of the login page. Enter your user ID and account number, and then press “Submit.” After verifying your identity by answering the security question, you will be bale to reset your password.

Enroll in Online Access

Step 1 – On the main sign-in page click the “First Time Logging In?” link to be taken to the registration page.

Step 2 – Enter your account number/email address and then hit “Submit.”

Step 3 – Create your online account (user ID, password, security question).

Make a Payment

Step 1 – Payments can be made online by signing in to your account or by using the non-login payment tool. To make a payment without signing in to your account, go to the homepage and then click the “Make a Payment” link.

Step 2 – Enter your account number/ZIP code into the input fields and then press “Submit.”

Step 3 – Provide any other required information, and then enter your payment details.

File a Claim

Step 1 – Click the “Report a Claim” link on the homepage.

Step 2 – You can file a claim by calling (888-EMC-CALL ), contacting your local claims office (click here to find a location in your area), or by signing in to your online account.