Customers of Federated Mutual auto insurance can access and manage their policies online through the Shield Network. The service is only available to existing policyholders. It allows users to review policy details and make payments. Below is a step by step guide on how to set up an account, log in and file claims.
How to Log In
Step 1 – Go to the company website (https://www.federatedinsurance.com). You can use the “Login” link at the top of this page to access the website.
Step 2 – Locate the login form on the right hand side of your screen as shown below. Enter your password and user ID, and then click on the “Sign On” button.
Forgot Password – Should you have forgotten your password, you can rest it by clicking on the “forgot password” link at the bottom of the login form. You must enter your user ID and email address to rest your password. Instructions will be sent to your email address.
Enroll in Online Access
Step 1 – Go to the website as described in the “How to Log In” section above. Below the Shield Network login form, click on the “Begin Registration Now” link.
Step 2 – On the next page, select personal insured from the drop-down menu as shown below. Click “Next” to proceed.
Step 3 – Verify that you are insured with Federated by entering your policy number, account number, bill month and minimum payment. You can find the details in your latest billing invoice.
Step 4 – Fill in the enrollment form. Enter your name, email address, user ID and password. Click “Submit” when finished.
An account activation link will be set to the email address your provided
Make a Claim
Step 1 – Go to the homepage and click on the “Personal” link at the top of the page.
Step 2 – On the next page, scroll to the bottom and click on “report a claim” as shown below.
Step 3 – Enter your account number and policy number.
Note – Provide all the necessary details required to file your claim.
