Manage your State Farm commercial insurance account(s) via one of three ways: online account access, over the phone, or in-person with your local agent. Bills can be paid through the mail, over the phone, or online (both with and without signing in to your account). The sections below detail exactly how to access your account, register a new policy, make a payment on a mobile device, and initiate the claims process.

How to Login

Step 1 – Click the ‘Login’ button on any page of the website to generate the sign-in form.

Step 2 – Enter your user ID and password. Click the ‘Log In’ button.

Note: You may need to verify your identity by answering security questions. 

Forgot Password 

Step 1: On any page of the site, hover over the ‘login’ button in the top right corner, and then click the ‘Password’ or ‘User ID’ links to go to the recovery/reset page.

Step 2: Once on the password reset page (screenshot below), enter your user ID and DOB (date of birth) into the input fields. Follow the on-screen instructions, providing an necessary account/personal details, in order to complete the reset process.

Enroll in Online Access

Step 1 – Begin the registration process by clicking the ‘Register’ link on the login form (outlined in blue in the screenshot below).

Step 2 – You will be redirected to the secure online account/policy registration page.

Step 3 –  Enter all of the required details (name, DOB, address, email, user information, etc.). Click the ‘Continue’ link at the bottom of each section to move on to the next step of the process, until you have successfully created your account.

Note: You can only create an account if you are a policyholder, or have an open claim. 

Make a Claim

Step 1 – Contact your local agent to initiate the claims process. An overview of what to expect, as well as other pertinent information is available on the ‘Business Claims‘ page.