You can access and manage your State Farm renters insurance policy online 24/7. Online payments can be made via debit/credit card, and EFT (electronic funds transfer, from your checking or savings account). One-time payments via telephone are also available by calling 1-800-440-0998 and entering the unique ‘key code’ from your current monthly bill. Monthly bills can be paid off via standard mail as well (send a check/money order to: State Farm Insurance Companies, Insurance Support Center – East, P.O. Box 588002, North Metro, GA 30029). Follow the steps listed out below to access your online account, register a new policy, or sign in via your mobile device.
How to Login
Step 1 – Access your account by pointing your cursor to the ‘Login’ button in the upper-right corner of any page on the website.
Step 2 – Enter your user ID and password in to the input fields, and then click ‘Log In.’
Note: If you are using a personal computer, check the ‘Save User ID’ box for the website to store your username. Do NOT do this if you are using a public computer.
Forgot Password – Click the ‘Forgot Your Password?’ link on the login page to initiate the reset process. Enter your user ID and password into the fields on the first page, and then click the ‘Continue’ button. There are two additional steps, follow the on-screen instructions to complete the process.
Note: You can also click the ‘Password’ link in the drop-down login form.
Enroll in Online Access
Step 1 – On the main ‘Online Account‘ page, click the ‘Register’ link at the bottom of the page.
Step 2 – There are three steps to the account/policy registration process (1. Customer Information 2. User ID + Password 3. Identity Verification). On the first page, enter your first name, last name, DOB, address type (USA, Canada, Military, International), specific address details (street, ZIP, city, state), and email address. Click ‘Continue’ to go to the second step (‘Verify Your Identity’).
Note: Call 1-888-559-1922 for technical support.
Mobile Login
Step 1 – Enter www.statefarm.com into your device’s mobile browser.
Step 2 – Click the ‘Login’ link outlined below.
Step 3 – Enter your user credentials into the input fields.
Make a Claim
Step 1 – To report a renters policy claim online, go to the property damage claims page (here). Select ‘Renters’ from the drop-down list outlined below and then click the ‘Go’ button.
Step 2 – Sign in to your account via the form on the right (you must log in to make a claim online). After submitting your claim information, an agent will contact you with details on moving forward with the claims process.
Note: You can also call 1-800-782-8332, or your local agent to report a claim.
