Alfa auto insurance policyholders are able to access policy information, pay bills, file claims, and much more using the MyAlfa service. The service is available 24/7 on the company’s website and can also be accessed with a mobile app for both Android and iOS. Follow the instructions below to set up, log in, make payments and file claims conveniently.
How to Log In
Step 1 – Visit the website and locate the ‘Login’ link at the top right hand side of your screen as shown below.
Step 2 – Click on the ‘Login link’. A login form will appear. Enter your email address and password then click the ‘Login’ button to access your account.
- Forgot Password – If you forget your password, click on forgot password on the login form. You will be required to enter your email address to reset your password.
Enroll in Online Access
Step 1 – Go to the homepage and click on Login at the top right hand side of the page. On the login form that appears, click on the ‘register’ link as shown below.
Step 2 – Select your state and type of policy you are interested in, then enter your policy number, member number and mailing address zip code.
Step 3 – In the next 2 steps, enter your personal information and confirm the details you have provided to complete the enrollment process.
Non-Login Payment
Step 1 – Go to the homepage and click on ‘Customer Care’ on the top menu. On the dropdown menu that appears, click on ‘Make a Payment’.
Step 2 – On the next page, select ‘Auto’ under type of business then enter your policy number and zip code. Click ‘Continue’ to proceed. You can pay with credit/debit card or electronic check.
Make a Claim
Step 1 – On the homepage, click on ‘Claims’ as shown below. On the drop down menu that appears, click on ‘Report a Claim’.
Step 2 – Select policy type (Auto), enter policy number and state, and then click ‘Next’.
Step 3 – Provide all necessary information to complete the claims process.
