Direct General Auto Insurance Reviews

Get a free Direct General auto insurance quote online, in-person at a local store/office (go to this page to find a location in your area), or over the phone by calling 1-877-463-4732 (option #2). If you want to review the various coverage and plan options (including discounts and benefits) before your begin your quote, click here. The how-to guide in the section below provides a general overview of the online quote process. How to Get a Quote Step 1 – Start by going to the homepage (you can click the link at the top of this page, or simply enter www.directgeneral.com into your web browser). Step 2 – You will notice a large quote form (as outlined in the below screenshot). Enter your ZIP code, and press ‘Start Now.’ Note: Ensure that ‘Auto’ is selected.  Note: If Direct General services your market area, you will be transferred to the main submission form. If your area is not currently being serviced, you will obviously not be able to receive a quote.  Step 3 – You will be taken to the five-step form. In the first section (vehicles) you will provide various vehicle details. Select your vehicle type, year, make, model, and body type from the drop-down lists. Note: Click ‘Continue’ at the bottom of each section to move on to the next step.  Step 5 – In the ‘Drivers’ section, enter your first name, last name, gender, marital status, DOB, policy/driver history, and credit history (select from the drop-down list). After this section, you will be provided with a basic rate. After viewing your custom quote, you will have the option to select specific coverage options and purchase the policy.

Direct general auto insurance policies can be managed 24/7 online via the website. Features include the ability to update/make changes to your policy (such as adding another driver or vehicle), set up recurring forms of payment, view and print various policy details, etc. Payments can also be managed via the iOS/Android mobile app (download links at the top of the page). One-time payments do not require policyholders to sign in to their online account. Follow the steps listed out in the how-to guides below to learn how to sign in to your account/register a new one, reset your password, or file a claim. How to Log In Step 1 – Begin by going to the homepage (click the login link at the top of this page, or go to www.directgeneral.com). Step 2 – Once on the homepage, click the ‘Your Account’ link. You will be taken to the secure login page. Step 3 – Enter your user ID and password into the input fields and click ‘Logon’ to access your account. Forgot Password – If you do not know your account password, press the ‘Login Help’ link on the main login page, and then select ‘I forgot my password.’ Enter your user ID and click ‘Continue’ to move to the next step of the reset process. Follow the on-screen instructions to have your password reset. Enroll in Online Access Step 1 – On the homepage, hover over the ‘Your Account’ link, and then press ‘Register.’ Step 2 – Enter your policy number, first/last name, user ID, password, email address, and security question. Press ‘Continue’ and follow the on-screen instructions to complete the account creation process. Make a Claim Step 1 – Call 1-877-463-4732. The claims phone line is open from 8:00 AM to 7:00 PM Monday through Friday, and on Saturday from 8:00 AM to 4:00 PM. Note: At this time, there is currently no online claim submission feature available. All claims must be filed via telephone/in-person with your local agent. Go the main claims page here for an overview of the process and what to expect after filing your claim.