You can make a Nationwide home insurance payment online (by signing into your account), over the phone (1-877-262-0247), as well as via standard mail (PO Box 742522, Cincinnati, OH 45274-2522). Claims can also be reported online, via telephone (1-800-421-3535), or in-person with your local agent. The login and account registration processes are detailed in the sections below.
How to Login
Step 1 – You can sign in to your account either using the login form found on the homepage (outlined below), or by going directly to the main login page.
Step 2 – On the insurance sign in page, enter your username and password, and then click the ‘Log In’ button to access your account.
Forgot Password – On the login form/page, click the link titled ‘Forgot username/password?’ and you will be transferred to the password reset/username recovery form. You must verify your identity by providing the necessary information (first/last name, DOB, last four digits of SSN, ZIP code) before you can begin the actual recovery or reset process. Click the ‘Continue’ button at the bottom of the page to move on to next step of the password reset process.
Enroll in Online Access
In order to make payments online towards your homeowners/property policy you must enroll in online access. Follow the instructions below to register your account.
Step 1 – Go to the account sign up page here, and click the ‘Insurance’ link.
Step 2 – You will be transferred to this page. The account registration process is five steps long. Enter your first name, last name, ZIP code, DOB, and last four digits of your SSN into the input fields. Press ‘Continue’ at the bottom of the form to move on to the next step (‘Verify Identity’). Provide all required information, closely following the on-screen instructions until you have successfully created your online account.
Make a Claim
There are several methods of reporting your property claim. You can do so via the website, over the phone with a claims representative, or in-person with a local agent. Follow the instructions below to report your claim online.
Note: Flood claims are a separate process from standard property claims, more information is available here.
Step 1 – Click the ‘Report your claim online’ link on this page. You will be transferred to the secure claim submission form.
Step 2 – Begin your claim by answering ‘yes’ or ‘no’ to the questions, and then press the ‘Continue’ button at the bottom of the page. There are five steps to the claim submission process (1. Begin 2. Policy 3. Policyholder 4. Incident 5. Finish).
